Unable to find your answer here? bouncing around. If so, turn on the wall switch. I'm told a "reboot" by a Verizon tech is BETTER/more involved than what I've been doing!!!! Reset your Fios Gateway router by sticking a pin into the red reset hole on the back. If you’d rather get someone on the phone to report the outage, call 1-800-837-4966. As long as the TV is on the correct input , when its powered off and on it will work for you.
We have the Verizon Fios remote, and a remote that is for the DVD player. Contact your TV's manufacturer or review your TV's user guide.
Many Fios TV issues can be resolved automatically. Open SpeedTest on your PC. I think it’s on the Verizon side. He was stumped. That will recognize the verizon mini box. Interactive Device Simulators. I did reset the router and no difference. Maybe that will solve your issue. Verizon will want to confirm you are who you say you are. I am pretty sure the main box, which does not even look like a normal Verizon box (some old looking beat up gray box), is loose again. You can fix your own Verizon TV problems too. Help Center TV FiOS TVTroubleshoot FiOS TV . Now, wait for the router to restart and try browsing again. Netflix, Amazon Prime and Verizon’s on-demand video service won’t work without reliable internet access. Check the equipment connections. Check your TV's connection into the outlet. To check the volume settings, complete the following steps: If this doesn’t resolve your audio issue, the problem may be with your TV set, please refer to the User Guide that came with your TV for further assistance. Unfortunately, it isn’t as easy to replace Fios’ rented equipment as it is with Comcast and other providers. Color issues. Try going into the setup menu on the Vizio TV and on the HDMI input you have the Fios box hooked to (should be HDMI1),menu -> Input settings -> hdmi 1 or 2 -> Full UHD Color -> On. Use the TV screen below to identify the problem you are having with your Fios TV and then select the appropriate option from the list following. Check the equipment connections. Everything works find with my old Samsung but with the new one, only works using the mini box using WiFi. Click down to  Full UHD color and turn it on. Just follow these tips. 2. If I use either the main set top box or mini box using the coaxial cable, the tv will not be able to find source. Try searching, Verizon Fios Community Terms of Service and User Guidelines. Reset/Reboot My FiOS Equipment. It’s the worst ever. No reception. I plug in the 2nd FiOS box via HDMI and it says no signal, no matter with port I use. If you experience with a TV with Verizon FiOS no signal or a blue screen, you can do some troubleshooting to try to solve the problem. i just bought a new Samsung series 8 UHTV and have a similar issue. Here's how to do it. ISF13.

After a long day of work, its time to watch your favorite TV shows on cable or finish binging a show you started on Netflix. If you are not sure how to change your TV's mode, see your TV's user guide for more information. Now we just have a blue screen that says "No Signal!"

If they do, contact the Verizon Fiber Solutions Center. 1. 3. Note: If changing the channel on the device did not eliminate the problem, try changing the channel using the device's remote control. Be ready to supply your address and personal information. Write the results down and call Verizon. Check to see if other TVs (connected to different outlets) have zig-zag reception. You can’t buy a Fios modem or Fios router in a store.

The solution for me was to change the mini's output from 1080p to 1080i. What are you talking about? Anon. 2. Did this issue occur after disconnecting or adding new devices to your TV setup?

Press the TV's power button. Troubleshoot your TV: Make sure the TV's power is on. Vizio says that something with Verizon’s boxes are not compatible with their TVs. If it were on the right input, you would be getting a standby message from the box. Try searching, menu -> Input settings -> hdmi 1 or 2 -> Full UHD Color -> On, Verizon Fios Community Terms of Service and User Guidelines. If you’re trying to get rid of extra fees on your Fios bill, buying your own modem or router is a great place to start. Enter your zip code to find the products we offer in your area. But calling them is a waste of time unless you want to upgrade. ‎12-12-2019 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. A technician installed the Verizon Gateway Router when they set up your internet access. Follow the troubleshooting tips below to diagnose your audio issue. Verify that your audio cables are wired correctly and that you are using the appropriate cables. 07:57 PM Hope it helps someone out there. If they do, contact the Verizon Fiber Solutions Center. If you work from home, you need working Wi-Fi to reach out to your teammates and plan. of course Fios blames Samsung and Samsung blaming Fios. Wait a while and see if the audio returns. Back Troubleshoot FiOS TV . However, no matter how much you upgrade none of their routers are capable to support high amount of devices. Now when the FIOS box and TV are turned on, the TV displays no signal. My Vizio is two years old. Verizon FiOS offers not just fiber internet, but TV and home phone service as well and that is a whole lot to cram into one monthly billing statement. Unable to find your answer here?

I can stream Netflix and YouTube to the TV and also to Chromecast plugged into the AVR with no signal issue. It’s quite helpful. Press the power button for 15 seconds or unplug the power cord from the equipment for 10 seconds; then plug it back in. Make sure the cables are not loose or disconnected. Many Fios TV issues can be resolved automatically. The problem may be with your TV. Read: 6 Common Amazon Fire TV Problems & Fixes. Expect Verizon on-demand problems when your internet isn’t working correctly. Try browsing the internet with your smartphone or tablet using your Wi-Fi. Check to see if the color issue appears on VCR tapes/DVDs or on other channels. But if I turned the TV off and back on I'd have to reboot the mini again. If you suspect the cause may be a damaged audio cable, try replacing the cable if possible. Information about Software Updates. Resetting or rebooting your Set-Top Box takes less than a minute and can be the key to fixing connectivity problems. Your gateway is the black box that connects to Verizon’s network.

Then, try browsing the internet on your PC or smartphone. That’s because the box relies on the internet to provide TV listings, on-demand movies and messages. When there is no picture at all, you can Troubleshoot Verizon Fios TV automatically. Use the remote control that came with your TV to make sure the audio level has not been accidentally turned down. Ironically a 2013 Toshiba.

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