age uk telephones

Do you know what benefits to claim and how to claim them? Company number 6825798. How to get help with urgent or one-off expenses, Transport concessions for disabled people, What standards you should expect from NHS services, Getting active when you find exercise difficult, Getting active but not sure where to start, What to do when the weather's particularly bad, Financial and legal tips before remarrying, Homecare: How to find the care you need at home, Help for carers looking after a loved one, What to do when your caring role changes or ends, How to complain about care to your local council, EU citizens and settled status after Brexit, Making and amending your will to include a gift to Age UK, The difference a gift in your will could make, Charity triathlon events and obstacle courses, Now more than ever, no one should have no one, How we're helping older people as lockdown lifts, Switched Off: Save free TV for older people. Benefits Calculator – what are you entitled to? We welcome companies to register to join our supplier network. These conditions may affect the person's ability to build a telephone friendship and, in some instances, people with these conditions may actually find the calls more distressing. Age UK Advice Line 0800 678 1602. A power of attorney is a legal document that allows someone to make decisions for you, or act on your behalf, if... Information for those with existing health conditions during the coronavirus outbreak. Sometimes it may take time to build a relationship with your telephone friend. Telephone friendship. Donate today to help Age UK open doors for our older generation. Every day of the year we’re open 8am-7pm, including all bank holidays because it’s important that we’re here when people need us the most. The Age UK family also includes Age Scotland, Age Cymru and Age NI. How your donations could help older people this Christmas. Find your local Age UK. Karen English, Age UK Contact Centre Advisor, talks about some of the ways her team support people in later life. He said to her ‘Sorry, I didn’t realise you were going out.’ But she said, ‘No, I’m just cold, that’s all’. Age UK's information about when and where you can do your shopping during the coronavirus outbreak. You can order printed copies of any of our guides and factsheets by calling our advice line on 0800 678 1602. The company recommended she spoke to us and we referred her to her local Age UK, and sent out a factsheet on help with heating costs . Company number 6825798. These are the ways you can help with their services for older people. If you’re feeling lonely or you need some practical help and support, we want you to know that you can call us. All Rights Reserved, Please help us be there for older people in need, Advice on caring for someone you don't live with, Advice on caring for someone you live with, Benefits and accessing cash - coronavirus advice, Housing rights advice during coronavirus pandemic, Shielding, social distancing and self-isolation, Three-tier coronavirus alert levels: Tier 1, 2 and 3 rules explained. Our services are here for people in later life who’d like to talk to someone. To sign up for our regular telephone friendship service, where someone calls each week, you need to: Our telephone friendship services may not be as helpful for people with memory loss, dementia or mental health issues who need a higher level support. In winter, a lot of our calls are about broken boilers, people being cold, and people concerned about others being cold. Free to call 8am – 7pm 365 days a year Find out more. Call the Silver Line - free and confidential - on 0800 4 70 80 90. This is only a guideline for the length of a call. Age UK Enterprises Limited trades under the trading name Age Co. Age UK Enterprises Limited (registered in England and Wales no. How your donations could help older people this Christmas. Checked their name and date of birth matches at their address, and that they are who they say they are. The most frequent call is 'my boiler’s broken and I don’t have money to fix it'. How your donations could help older people this Christmas. Age UK, Tavis House, 1-6 Tavistock Square, London WC1H 9NA. Our service is flexible to suit the different needs of everyone who takes part. Get a free weekly friendship call. © Age UK Group and/or its National Partners (Age NI, Age Scotland and Age Cymru) 2020. Read a day in the life of the Age UK Advice Line. Our service is flexible to suit the different needs of everyone who takes part. At the close of what's been, for many, a terrifying and isolating year, older people are facing a Christmas like no other in living memory. He was very worried so he called the Age UK Advice Line, and we put him in touch with Age UK in the lady's local area, where she could get practical help. Age UK Advice Line 0800 678 1602. Our team are trained to identify the information that will best answer your questions. Your pension pot is based on contributions taken directly from your... Age UK has a network of 130+ local Age UKs. If this applies to you or someone you know, we’ll be happy to try to help you find a local service which may be able to support you better. If you are contacting us about coronavirus, please first check our coronavirus information section for all the latest information and updates. Asked them to declare any unspent criminal convictions. About the Age UK Advice Line We will only use your email address and telephone number to contact you about your weekly call. Our service is flexible to suit the different needs of everyone who takes part. Find out how to register your company. To find your local Age UK, enter your post code on our In your area page. Company number 6825798. You'll have been matched on your shared interests, so we recommend having a few calls before making a judgment. © Age UK Group and/or its National Partners (Age NI, Age Scotland and Age Cymru) 2020. We have two different telephone friendship services available. If you're really struggling, then please let us know and we'll talk you through the options available. 3156159) is a trading subsidiary company of Age UK (registered charity, no.1128267) and donates its net profits to Age UK. Answers to some of the most frequently asked questions we're asked about coronavirus. Whether you’d like to speak to someone every week, or just want to talk when the need strikes, we’re here to help. We also offer support and specialist advice through the advice line and at over 130 local Age UKs. See the difference we're making. Free to call 8am – 7pm 365 days a year Find out more. We offer free telephone friendship services so you can enjoy chatting with someone over the phone, all from the comfort of your own home. Sign up for regular telephone friendship calls, Find out more about The Silver Line helpline. Need advice on choosing the right care home. © Age UK Group and/or its National Partners (Age NI, Age Scotland and Age Cymru) 2020. Our service is flexible to suit the different needs of everyone who takes part. If you can’t make your call then please let us know. This might be by sending you our advice guides or helping you to find local services run by Age UK in your area. Tavis House1-6 Tavistock Square, London WC1H 9NA Phone: 0800 169 80 80, Causewayside House160 Causewayside, Edinburgh EH9 1PRPhone: 0845 125 9732, Ground Floor, Mariners House, Trident Court, East Moors Road, Cardiff, CF24 5TDPhone: 029 2043 1555, 3 Lower Crescent, Belfast BT7 1NRPhone: 028 9024 5729. Age UK, Tavis House, 1-6 Tavistock Square, London WC1H 9NA. We'll match you with one of our volunteers. Age UK's advice line is a free, confidential national phone service for older people, their families, friends, carers and professionals. We also get requests from Housing Associations, GPs, and individuals – a whole range of organisations. Benefits Calculator – what are you entitled to? stay connected, stay safe emergency dialling only £9.99 a month Find out more... easy to use phones clear displays big buttons easy to set up or we can do it for you emergency features linked to our 24/7 call centre airtime-caretime inc. 24/7 Emergency Care Centre 400 mins, 100 texts & unlimited calls package Find out more... lines open 24/7 freephone 0808 254 0247 Get a free weekly friendship call. Advice on caring for someone who is self isolating in another household. Here's how, thanks to our supporters, we're helping. You don’t need to be feeling lonely (though if you are, we’d like to help), and you don’t need to live on your own. Get a free weekly friendship call. Free to call 8am – 7pm 365 days a yearFind out more. Thousands of older people have made lasting friendships, or simply enjoyed a chat when they wanted one, through our free telephone friendship service and the Silver Line helpline. Visit our careers section to view the latest vacancies. Here's how, thanks to our supporters, we're helping. We want to make sure everything's safe and secure, so before you receive a call from your telephone friend we will have: No, don't worry. This can sometimes feel lonely, boring or make us miss friends or family. Registered charity number 1128267. Explanations of what social distancing, self-isolation and shielding mean, and why they're vitally important. All our calls are recorded and we will listen to a sample of these. At the close of what's been, for many, a terrifying and isolating year, older people are facing a Christmas like no other in living memory. commit to a regular call at the same time each week. If you don't let us know, then your telephone friend may be worried about whether you're OK or not. Check out our volunteering section for different opportunities and for more information about making a volunteering enquiry. Our corded telephones are an ideal choice if you don't mind staying in one spot while you're having a chat - and if you're feeling old-school you could even opt for one with a rotary dial! Anxious about a planned hospital stay and how to cope when you leave? We'll match you with one of our volunteers. We do get calls from people who are lonely or tearful too. Age UK's advice line is a free, confidential national phone service for older people, their families, friends, carers and professionals. Age UK Advice Line 0800 678 1602. Free to call 8am – 7pm 365 days a yearFind out more. Our computer automatically connects you with your telephone friend, so you won't need to give them your personal phone number. Asked them to agree with our terms and conditions. Our service is flexible to suit the different needs of everyone who takes part. As lockdown lifts, you can help us make sure vulnerable older people aren't forgotten. How to get help with urgent or one-off expenses, Transport concessions for disabled people, What standards you should expect from NHS services, Getting active when you find exercise difficult, Getting active but not sure where to start, What to do when the weather's particularly bad, Financial and legal tips before remarrying, Homecare: How to find the care you need at home, Help for carers looking after a loved one, What to do when your caring role changes or ends, How to complain about care to your local council, EU citizens and settled status after Brexit, Making and amending your will to include a gift to Age UK, The difference a gift in your will could make, Charity triathlon events and obstacle courses, Now more than ever, no one should have no one, How we're helping older people as lockdown lifts, Switched Off: Save free TV for older people. Phone scams and cold calls can be annoying, frustrating, and even threatening. A brand-new phone is the perfect finishing touch. Sign up for telephone befriending All Rights Reserved, Advice on caring for someone you don't live with, Advice on caring for someone you live with, Benefits and accessing cash - coronavirus advice, Housing rights advice during coronavirus pandemic, Shielding, social distancing and self-isolation, Three-tier coronavirus alert levels: Tier 1, 2 and 3 rules explained.

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